Returns & Exchanges

At Bertrand Block, we stand behind the craftsmanship of our home essentials and offer a 30-day window for returns on items in their original condition. We want to ensure every piece you purchase brings lasting quality and satisfaction to your living space.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the items in their original Bertrand Block packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5 to 7 business days.